Who are we and what do we do

The telefonicainenglish.com website was first established in 2003, during the time of deregulation in the Spanish telecoms market. The aim was to provide an online information and application service for the ever growing, English speaking, ex- pats from the UK, America, Scandinavian, Dutch and German population moving, working and retiring in Spain.

The information published on this website, is intended to help English speaking telecom consumers in Spain compare fixed line Phone, Adsl broadband and Mobile Internet Services from Spanish telecom providers and also be able to apply for a service online in English.

www.telefonicainenglish.com (the "Website") is a trading name and is owned and operated by Movifresh Limited appointed service agents for the following Spanish Telecom Service Partners:

Sinertec Comunicación SL (Telefónica Movistar fixed & mobile services Distributor Spain).
Dial Direct Telecom S.L. (Low Cost Call Carrier Spain)
Hits Telecom Spain S.A (Spanish Mobile Services Operator)

Movifresh Online Application and Service Information:

E-Mail: sales@movifresh.es

The online Application Process:

An English speaking Movifresh customer services operator will reply to your online application to confirm receipt and will contact you again to query any missing details and/or confirm your application for your chosen phone and broadband service provider.

Movifresh E-Mail Response Service:

Movifresh customer service operators operate between the hours of: 10:00 to 16:00 Mon - Friday.

Movifresh operate a 24/7 online application processing and customer services response service to reduce customer's International phone costs, to speed both our customer and Spanish service provider response times and to clarify written information in both the English and Spanish language. If you need an English speaking Movifresh representative to respond by email please contact: E-Mail: sales@movifresh.es

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Telefonica Movistar Customer Service Direct Contact Information:

Customer Services calling from Spain - Telephone: 1004 (free)
Service Faults & Technical Services from Spain - Telephone: 1002 (free)
Customer Services calling from outside of Spain – Telephone: +34 699 991 004