Help and support

Service Provider:

The service provider is: Dial Direct Telecom, referred to as dT.

A dT multilingual operator will contact you by phone within 72 hours of receiving an application for services online between Monday and Friday, 09:00 to 17:00.

A Customer service and support phone number and email address will then be allocated to you depending on the services/poducts you have contracted or purchased and where you reside.

Head Office:

Full name: Dial Direct Telecom S.L.
CIF: B-38585204
Address: C/ La Borda Nº1, Rosa De Los Vientos Local Nº1, Adeje – 38670. Tenerife, España.
Bankers: BSCH, BBVA.
Auditor: Carlos Alfredo Hernández Concepción – R.O.A.C 16.651

dT OneBill FAQs

dTOneBill, the most frequently asked questions.
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English manuals and software

Telephone manuals and Spanish documents translated into English.
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Phone book in Spain

Residential and business look up, area codes and helpful phone numbers.
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Unlocking a mobile phone

Useful information on how to unlock a mobile phone.
Click here