"I want my Telefonica bill and customer services in English, what do I need to do"?

It´s easy, simply apply online below and a DT One Bill phone operator will call you and set it up for you!

You get to keep your Spanish phone number and you get your own online account. Customer services, technical support and itemised phone bills are in English and you save up to 88% on phone calls and connection charges!
Check out our low cost tariff here

Try it Now, there's no long commitment and absolutely no hidden catches (see FAQ´s below). This offer is available to any persons with a connected Telefonica landline anywhere in Spain, including all of it´s islands.

FAQs ...

Q. Why should I switch my landline phone rental?
A. When you switch your line rental, you don't have to make changes to your line or even your phone number. All that changes is the price you pay for your telephone calls and who you actually pay your bill to. People switch their line rental for different reasons: to save money, manage their account online and for better customer service.

Q. How much is it to switch and what is the monthly line rental charge?
A. Telefonica charge a one-off fee of just 10€ to transfer your line and the monthly line rental is the same as you currently pay now, 13.97€ plus IVA per month.

Q. Will I receive itemised phone bills?
A. Yes, whichever payment method you choose to pay your phone bill, card or direct debit, you will be sent an itemised bill in English each month, by post or by e-mail. You can also view all the calls you have made free of charge, by logging in to your online account any time of the day and as many times as you wish to do so.

Q. What happens if I have a problem with my phone line after I have transferred over, do I still have to contact Telefonica?
A. No, if you have any problems with your phone line after switching over, you simply contact Direct Telecom to fix the problem, there is no need to contact Telefonica anymore!

Tired of slow broadband?

Switch Broadband for a faster, more reliable internet connection in Spain. Read more

Pay as you Go mobile phones to shout about!

Switch and get low cost calls and texts to all Spanish mobiles and landlines from just 7cents a min.

You also get FREE calls between other users and cheap international calls too! Mobiles in Spain